See how to port your TIM number to the operator that offers the most advantages.
Number portability was a major breakthrough in the telecoms sector, enabling mobile phone users to keep their number when they change operator.
This has brought more freedom of choice and greater competition between operators, encouraging them to offer better and more attractive services.
In this scenario, the TIM stands out as one of the main options in Brazil, offering a simple portability process and various benefits for new customers.
If you're dissatisfied with your current operator or just want to take advantage of TIM's advantageous plans, portability could be the ideal way to go.
In this article, we'll explore all aspects of this process, from how to apply for portability to the benefits of becoming a TIM customer.
Read on to find out how to migrate your number to TIM and make the most of the operator's services.
Quick Index:
What is TIM portability?
A number portability is the right that every mobile phone service user has to change operator without losing their phone number.
In Brazil, this possibility was implemented in 2007 by the National Telecommunications Agency (Anatel), with the aim of increasing competition in the sector and offering consumers more freedom of choice.
With portability, you keep the same phone number but start using the services of another operator. This includes voice, SMS and mobile data services, all under the same number, without the need to change contacts or notify friends and family.
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- How to control another mobile phone and device
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- How to download the My TIM App
A TIM, one of the largest operators in the country, facilitates this process with fast and efficient procedures, allowing customers to make the transition without bureaucracy and enjoy the plans and benefits that the operator offers.
Portability can be requested by anyone who has an active number with another operator and wishes to migrate to TIM.
It's also important to know that TIM accepts both prepaid and postpaid number portability, ensuring flexibility for different customer profiles.
How do I request portability to TIM?
Request TIM portability is a simple process and can be done in different ways to meet the needs of all customers. See the step-by-step instructions for requesting portability to TIM:
1. Choose how you want to request portability
Physical shop: Visit your nearest TIM shop with your documents in hand (CPF, ID and proof of address). An attendant will carry out the entire process for you, issuing you with a new TIM SIM card to be activated once the portability has been completed.
On the TIM website: Access TIM website and go to the portability area. There you can fill in a form with your details and request a change of operator online. You will then receive your SIM card at home.
My TIM app: Another practical option is to apply for portability directly via the app My TIMavailable for download on Android and iOS devices.
By SMS: You can also request portability by sending a text message (SMS) to a specific TIM number, following the instructions sent by the operator.
2. Get a TIM SIM card
Regardless of the channel you choose, you'll need a TIM SIM card to replace your old operator's SIM card. This SIM card can be bought in physical shops or, if you've applied online, it will be sent to your address.
3. Wait for the portability deadline
The maximum deadline for portability to be completed is three working days. During this period, you can still use the SIM card from your old operator. When the process is complete, the TIM SIM card will be active with the same phone number.
4. Activate your new SIM card
After the portability deadline, insert the new TIM SIM card into your mobile phone. Activation will be automatic and you will receive a confirmation message. If necessary, follow the operator's instructions to configure the services on your device.
Read more: How to activate your TIM SIM card
Documents and requirements for portability
To realise the TIM portabilityIn order to apply for a visa, it is important that you have certain documents at hand. These documents are required to prove your identity and ensure that the process is carried out correctly. See the list of requirements:
- Identification document (RG or CNH): You must present an official photo ID to prove your identity.
- CPF: The CPF is required to confirm ownership of the line and guarantee that the number belongs to the person requesting portability.
- Proof of address: In some cases, TIM may ask for updated proof of residence to complete the process.
In addition to these documents, it is important that you have an active line with the old operator and no outstanding debts that could prevent the number from being migrated. Portability is only carried out between mobile operators and the number must be in the same coverage area, i.e. the area code must remain the same.
Benefits of TIM portability
Carry out portability for TIM offers a number of advantages, both in terms of services and exclusive promotions for new customers. Below, we highlight the main benefits of migrating to TIM:
Personalised plans
TIM offers a variety of plans that cater for different consumer profiles. From pre-paid plans, which allow more flexibility, to control and post-paid options, with generous data packages, unlimited minutes and other benefits. By porting, you can choose the plan that best suits your needs.
Better coverage
TIM is constantly investing in expanding its network coverage, offering some of the largest 4G and 5G coverage in Brazil. By migrating to TIM, you'll have access to a faster and more stable connection, both for calls and internet browsing.
Exclusive promotions
TIM usually offers special promotions for those who port. These promotions can include internet packages with bonuses, discounts on plans, or even exclusive offers for the purchase of smartphones and accessories.
Digital services
In addition to telephone plans, TIM also offers a range of digital services, such as music and video streaming subscriptions, digital security, and partnerships with educational platforms. Many of these services are included in TIM plans, providing even more value to the customer.
Portability timeframe and costs
The process of TIM portability is quick and practical. It can take up to a year to completely migrate your number. three working daysDuring this period, you will still be able to use your old number without interruption. Once completed, your new TIM SIM card will be active and ready to use.
With regard to costs, number portability is a free service. There are no fees to pay to change operator and keep the same number. N
However, it is important to remember that you will need to purchase a new TIM SIM card, which may involve a small cost depending on where you buy it. In some promotions, TIM may offer the SIM card free of charge.
What to do after TIM portability?
Once you have completed the portability process, you can start enjoying all the benefits offered by TIM. Here are some tips for your first steps as a TIM customer:
1. Activate your SIM card
Insert the new TIM SIM card into your handset and follow the instructions sent by SMS to activate voice, SMS and mobile data services.
2. Configure the My TIM application
Download the app My TIM on your smartphone to manage your line, check your balance, top up and monitor your data consumption. The app is an essential tool for total control of your plan.
Read more: How to download the Meu TIM app
3. Enjoy the benefits of your plan
Explore the services included in your TIM plan, such as access to streaming platforms, digital security applications and internet bonuses for social networks. TIM offers a series of exclusive advantages that can be accessed directly in the app.
4. Contact support if necessary
If you have any questions or need help, you can contact TIM support via the Meu TIM app, the official website or by calling *144.
Conclusion
A TIM portability is an excellent opportunity for those who want to change operator without losing their phone number.
With a simple and agile process, as well as various benefits, TIM stands out as one of the best options in the telecoms market.
If you're looking for an operator with wide coverage, competitive plans and high quality services, TIM is certainly a choice to consider. Don't waste time and port to TIM today!
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